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Frequently Asked Questions

Topics

  • ABOUT ZELLE®
  • ENROLLING WITH ZELLE®
  • USING ZELLE®
  • YOUR ZELLE® PROFILE
  • Using Zelle® with a Small Business
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Using Zelle®

  • How do I get started?
  • How can I use Zelle®?
  • I’m unsure about using Zelle® to pay someone I don’t know. What should I do?
  • Who can I send money to with Zelle?
  • Someone sent me money with Zelle®, how do I receive it?
  • What if the person I’m sending money to hasn’t enrolled with Zelle®?
  • Will the person I send money to be notified?
  • Is there a limit to how much money I can send?
  • I sent money to someone and they never received it. What should I do?
  • I made a donation to the American Red Cross with Zelle®. How do I get a receipt?
  • Should I use Zelle® with my financial institution’s banking app or the Zelle app?
  • How do I exercise my data privacy rights?
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