What does the purple “Z” on my contacts mean?

Frequently Asked Questions

What does the purple “Z” on my contacts mean?

Knowing your friends, family and those you trust are enrolled with Zelle® is simple, we’ve tagged your contacts that are already using Zelle® with a purple “Z”. Don’t see the purple “Z” on a contact? Not a problem! You can still send them money with Zelle®.

What are my options if I don't want others to see the purple "Z" and know that I'm using Zelle®?

At present, the only option is to unenroll from Zelle®. We don't want to see you leave, but if you've made that decision, here is how you can unenroll:

If you're enrolled with your debit card through the Zelle® app you can use the unenroll option in the Zelle® app. Or you can contact our customer support team to unenroll. You can reach our customer support team toll-free at 844-428-8542.

If you are using Zelle® through your mobile banking app, please contact your bank or credit union to unenroll with Zelle®.

Was this helpful?

Still have questions?


Click below to fill out our support form to submit a ticket
Support Form


Call us. We’re open.
Mon-Sun 10 a.m. to 10 p.m. (ET)