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Frequently Asked Questions
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  • ABOUT ZELLE®
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Using Zelle®

Does Zelle® report how much money I receive to the IRS?

How do I get started?

How can I use Zelle®?

What if my bank or credit union doesn't offer Zelle®?

I’m unsure about using Zelle® to pay someone I don’t know. What should I do?

Who can I send money to with Zelle®?

What does the purple “Z” on my contacts mean?

Someone sent me money with Zelle®, how do I receive it?

How do I use a Zelle® QR code?

What if the person I’m sending money to hasn’t enrolled with Zelle®?

Will the person I send money to be notified?

Is there a limit to how much money I can send?

I sent money to someone and they never received it. What should I do?

I made a donation to the American Red Cross with Zelle®. How do I get a receipt?

Should I use Zelle® with my financial institution’s banking app or the Zelle® app?

I see an option to pay my rent with Zelle® on the Schedule My Rent website. Is this legitimate?

How do I exercise my data privacy rights?

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