Digital Banking Basics

We’re all busy. And most of us now expect the convenience of a digital-first experience. From shopping, to booking travel or reserving a table at your favorite restaurant, the expectation is on-demand, mobile and online.

And the way we prefer to bank is no different. In fact, the Coronavirus pandemic accelerated our expectation.

Today, more than 80% of consumers either use or plan to use person-to-person (P2P) services, according to our recent consumer research study.