Understanding Scams

Understanding Scams

When it comes to payment scams, it's best to know the red flags to look out for. Take a look at these resources to learn more about how to spot and avoid them.

Home / Understanding Scams

A Vox Explainer Series

The Science Behind Scams

We partnered with Vox to create the Explainer Series, "The Science Behind Scams," educating folks about modern day scams. Think you can spot a scam? Check out our series and take our quiz!

Vox Collaboration with Zelle series logo

How to Pay it Safe with Zelle®


Only Send Money to
Those You Trust

With Zelle®, you can send money from your account to someone else’s within minutes1. It’s a great way to pay friends, family, your coworkers and almost anyone else you trust, but it shouldn’t be used to pay strangers.


Beware of
Payment Scams

Zelle® does not offer purchase protection, so only use Zelle® to pay people you know and trust.


Treat Zelle®
Like Cash

Money moves fast - directly into the enrolled recipient’s bank account. Always double check you have the recipient’s correct U.S. mobile number or email address, so the money goes to the right person.