Frequently Asked Questions
How do I get started?

It’s easy — if your bank or credit union offers Zelle®, it’s already available in your mobile banking app or online banking! Check your mobile banking app or sign-in to your online banking site and follow a few simple steps to enroll your Zelle® profile. You can find a list of participating banks and credit unions offering Zelle®.

Don’t see your bank or credit union listed? Don’t worry! Our network of participating financial institutions is always growing, and you can still use Zelle® by downloading the Zelle® app for Android and iOS.

To enroll with the Zelle® app, enter your basic contact information, an email address and U.S. mobile number, and a Visa® or Mastercard® debit card with a U.S. based account. We do not accept debit cards associated with international deposit accounts or any credit cards.

Still have questions?
Email

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Support Form

Phone

Call us. We’re open.
Mon-Sun 10 a.m. to 10 p.m. (ET)
1-844-428-8542