Frequently Asked Questions
How do I cancel Zelle®?

If you’re enrolled with your debit card through the Zelle® app, please contact our customer support team to cancel your Zelle® service. You can reach our customer support team toll-free at 844-428-8542.

If you are using Zelle® through your mobile banking app, please contact your bank or credit union to cancel your Zelle® service.

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Email

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Phone

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Mon-Sun 10 a.m. to 10 p.m. (ET)
1-844-428-8542