FAQ Search Results

Frequently Asked Questions

I'm a Small Business Using Zelle®

… How do I know if another small business or consumer can pay me with Zelle® ? The easiest way … are able to send and receive money with eligible business accounts. If it’s a business that doesn’t offer Zelle® and … at this time. In order to use Zelle® with your business account, your bank or credit union must currently offer …

I'm a Consumer Using Zelle®

… I’ve been sending money to a small business with Zelle® for a while. Why isn’t my payment going … definition of what is considered a small business account may vary, which means there could be changes to your experience using Zelle® with that business. Small businesses are not able to enroll in the Zelle® app with a …

My card details don't seem to be working. What can I do?

… enrolling a Visa® or Mastercard® debit card tied to a bank account in the U.S. You will not be able to enroll business debit cards, credit cards, cards linked to international accounts, gift cards or pre-paid cards from financial …

I'm having trouble enrolling with the Zelle® App. What should I do?

I’m receiving an error message that my card is ineligible. Why?

Enroll with the Zelle® App Using Your Online Banking Username & Password

… supports this feature, it’s an easy way to link your bank account. How do I know that my username and password for my … recipient is not yet enrolled, it may take one to three business days after the recipient has enrolled for the money … I can use? Yes, your bank will determine which of your accounts are eligible. We do not accept credit cards, …

I have a small business account. Will Zelle® report how much money I receive to the IRS?

Does Zelle® report how much money I receive to the IRS?

How do I change the account I use to send and receive money?

What if the person I’m sending money to hasn’t enrolled with Zelle®?