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Zelle Network® Exceeds One Billion Payments in 12 Months, Setting a New Record for the Payments Network

Scottsdale, AZ

  • Third Quarter Growth: $84 billion in payments processed on 323 million transactions during Q3 2020; growth of 18% and 17%, quarter-over-quarter, respectively
  • Small Business: $4.5 billion in payments were sent to U.S. small businesses in Q3, an increase of more than 30% from the prior quarter

Early Warning Services, LLC, the network operator behind Zelle®, today announced that during the past 12 months (September 2019 – September 2020), the Zelle Network processed more than one billion payment transactions. In Q3 2020, the Zelle Network processed 323 million transactions, totaling $84 billion in money sent — an increase of 17% and 18% quarter-over-quarter, respectively.

“We continue to grow our network, welcoming financial institutions of all sizes. Today, more than 1,000 banks and credits unions are currently contracted to participate on the Zelle Network, including 731 that are live today and processing transactions,” said Al Ko, CEO of Early Warning Services, LLC. “Zelle is available to more than 140 million consumers in their mobile banking apps or in the Zelle app, and is used for the most important life essentials such as sending contactless payments to local businesses and money to friends and family in need.”

Consumers have increased their use of Zelle significantly in the past 12 months, adopting the service for an evolving set of use cases. In its recent Zelle Consumer Payment Survey, the Zelle Network found that nearly three-quarters of consumers surveyed were most likely to use P2P services to provide financial aid to friends and family since the onset of the COVID crisis.

The Zelle Network also saw more than $4.5 billion sent to small businesses and nearly half a billion dollars sent by companies to consumers via the Disbursements with Zelle service.

Partnerships Help to Increase Digital Financial Literacy

With more consumers shifting banking behavior online, Zelle has partnered with leading social change organizations to offer free educational tools. Through its partnership with EVERFI, Zelle has empowered thousands of high-school students in the United States with online financial literacy classes, and, through the nonprofit Older Adults Technology Services (OATS) Zelle has hosted online community learning sessions on to safely use digital banking tools, including using person-to-person (P2P) payments.

“As the pandemic continues to impact consumer behaviors, it’s more important than ever to help those communities new to digital banking,” said Rose Corvo, Chief Marketing Officer at Early Warning. “This year, we have partnered with OATS and EVERFI and continue to invest significantly in consumer education on how and when to use Zelle, which has helped with adoption but, more importantly, safe banking behaviors.”

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle. To learn more about Zelle and its participating financial institutions, visit www.zellepay.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country’s largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning’s risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.

 

Zelle and the Zelle related marks are property of Early Warning Services, LLC.