I’m unsure about using Zelle® to pay someone I don’t know. What should I do?

If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an on-line bidding or sales site), we recommend you do not use Zelle for these types of transactions. 

I'm having a problem enrolling my mobile number. Why?

There’s a couple of reasons you may not be able to enroll your mobile number:

  • It is already enrolled with Zelle® at a different bank or credit union
  • It is already enrolled with clearxchange.com
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