Zelle® Returns to Money20/20 with a Surge in Network Payments

Submitted by blaza on Sat, 10/21/2017 - 00:11

More than 60-million transactions processed, valued at $17.5B in Q3 2017; Zelle Network® Expands Access to P2P Service

A year after its unveiling at Money20/20, Zelle returns to the “Ball” with significant momentum behind its banking industry-led, real-time mobile payments network. Zelle enables money to move from one bank account to another typically within minutes, using only an e-mail address or a mobile phone number. In Q3 2017 (July – Sept.) Zelle payments surged, with an average of 65,000 consumers enrolling daily, resulting in the network processing more than 60-million real-time

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I’m unsure about using Zelle® to pay someone I don’t know. What should I do?

If you don’t know the person, or aren’t sure you will get what you paid for (for example, items bought from an on-line bidding or sales site), we recommend you do not use Zelle for these types of transactions. 

I'm having a problem enrolling my mobile number. Why?

There’s a couple of reasons you may not be able to enroll your mobile number:

  • It is already enrolled with Zelle® at a different bank or credit union
  • It is already enrolled with clearxchange.com

My card details don't seem to be working. What can I do?

First, make sure that you are only enrolling a Visa® or Mastercard® debit card tied to a bank account in the U.S. You will not be able to enroll business debit cards, credit cards, cards linked to international accounts, gift cards or pre-paid cards from financial institutions outside of the Zelle Network®.

I’m receiving an error message that my card is ineligible. Why?

First, make sure that you are enrolling a Visa® or Mastercard® debit card tied to a bank account in the U.S. You will not be able to enroll business debit cards, credit cards, cards linked to international accounts, gift cards or pre-paid cards from financial institutions outside of the Zelle Network®.

I'm having trouble enrolling with Zelle®. What should I do?

If you’re unable to enroll your debit card and receive a message stating “Profile Locked: For security reasons your account had been locked. Please contact customer service,” there are a few things you should do.

Zelle® Money Movement Momentum Continues

Submitted by blaza on Tue, 09/12/2017 - 09:20

Zelle Network® Processes 100MM transactions in the first half of 2017; and, New Zelle App Extends Network Reach, and Enhances Mobile Banking Experiences

Since June 2017, Zelle Network Banks and Credit Unions have seen up to 300% increases in new customer enrollments. An average of more than 50,000 new consumers enroll with Zelle daily. These consumers join a person-to-person (P2P) payments network already poised to reach more than 86-million consumers through the mobile banking apps of Zelle Network participant banks and credit unions.

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