Frequently Asked Questions

How do I get started?

It’s easy — if your bank or credit union offers Zelle, it’s already available in your mobile banking app or online banking! Check your mobile banking app or sign-in to your online banking site and follow a few simple steps to enroll your Zelle profile. You can find a list of participating banks and credit unions offering Zelle here.

Don’t see your bank or credit union listed? Don’t worry! Our network of participating financial institutions is always growing, and you can still use Zelle by downloading the Zelle app for Android and iOS.

To enroll with the Zelle app, enter your basic contact information, an email address and U.S. mobile number, and a Visa® or MasterCard® debit card with a U.S. based account. We do not accept debit cards associated with international deposit accounts or any credit cards.

Still have questions?

Icon Email

Click below to fill out our support form to submit a ticket.

Icon phone

Call us. We’re open

8am-midnight Eastern Time.

1-844-428-8542 1-844-428-8542